Privacy Policy for Villa Peloponnese
At Villa Peloponnese, accessible from www.villa-peloponnese.com, we are committed to protecting your privacy and ensuring that your personal data is handled in a secure and transparent manner. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for your personal data is Peter Hochstein, the owner of Villa Peloponnese. If you have any questions or wish to exercise your rights under GDPR, please contact us at:
- Email: info@villa-peloponnese.com
2. Data We Collect
We collect the following types of personal data:
- Personal Information: Name, email address, phone number, and any other information you provide when contacting us or booking accommodation.
- Technical Data: IP address, browser type, device information, and website usage data collected through cookies and similar tracking technologies.
We only collect and process personal data necessary for the purposes outlined below.
3. Legal Basis for Processing Personal Data
Under the GDPR, we are required to identify the legal basis for processing your personal data. We process your data on the following bases:
- Contractual Necessity (Art. 6(1)(b) GDPR): To provide the services you request, such as managing bookings and responding to inquiries.
- Legitimate Interest (Art. 6(1)(f) GDPR): To improve our website, ensure its security, and analyze website traffic.
- Consent (Art. 6(1)(a) GDPR): For the use of non-essential cookies and marketing communications, where you have provided consent.
- Legal Obligation (Art. 6(1)(c) GDPR): To comply with applicable legal requirements.
4. How We Use Your Data
We use your personal data for the following purposes:
- Service Provision: To manage bookings, respond to inquiries, and provide accommodation services.
- Website Improvement: To analyze how users interact with our website to improve performance and functionality.
- Legal Compliance: To comply with our legal obligations, such as record-keeping and responding to legal requests.
5. Plugins and Third-Party Services
Our website uses the following third-party plugins, which may process your personal data:
- WordPress: Content management system for our website.
- Contact Form 7: Collects and processes data from contact form submissions.
- Elementor: Website design and optimization tool.
- Image Optimizer by Elementor: Compresses and optimizes images for better performance.
- OMGF (Optimize My Google Fonts): Optimizes Google Fonts usage for faster loading.
- Real Cookie Banner: Manages and tracks user consent for cookie usage.
We recommend reviewing the privacy policies of these third-party providers to understand how they process your personal data.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect technical data. Cookies are small text files stored on your device. Some cookies are essential for the website to function, while others require your consent. You can manage your cookie preferences through the Real Cookie Banner plugin, which enables you to accept or reject non-essential cookies.
For more information on how we use cookies, please see our [Cookie Policy].
7. Data Sharing
We do not sell, rent, or share your personal data with third parties except in the following circumstances:
- Service Providers: We may share your data with third-party service providers (e.g., website hosting, email services) to perform tasks on our behalf.
- Legal Compliance: If required by law, we may disclose your personal data to authorities or to protect our legal rights.
All third-party service providers are bound by confidentiality obligations and are only permitted to process your data based on our instructions and in compliance with GDPR.
8. International Data Transfers
As part of our services, your personal data may be transferred outside the European Economic Area (EEA). If such transfers occur, we ensure that your data is protected with appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other mechanisms approved by the European Commission to ensure GDPR compliance.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and as required by law. The specific retention period depends on the type of data and the purposes for which it is processed.
- Booking and Contact Information: Retained for the duration of your relationship with us and as required by applicable laws for record-keeping purposes.
- Cookies and Analytics Data: Retained for the period specified in our Cookie Policy.
10. Your Rights Under GDPR
Under GDPR, you have the following rights regarding your personal data:
- Right to Access (Art. 15 GDPR): You can request a copy of the personal data we hold about you.
- Right to Rectification (Art. 16 GDPR): You can request that we correct any inaccurate or incomplete data.
- Right to Erasure (Art. 17 GDPR): You can request that we delete your personal data, subject to certain conditions.
- Right to Restriction of Processing (Art. 18 GDPR): You can request that we restrict the processing of your personal data.
- Right to Data Portability (Art. 20 GDPR): You can request that we transfer your data to another controller in a structured, commonly used, and machine-readable format.
- Right to Object (Art. 21 GDPR): You can object to the processing of your data on grounds related to your particular situation, including for direct marketing purposes.
- Right to Withdraw Consent (Art. 7(3) GDPR): If we process your data based on your consent, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at info@villa-peloponnese.com. We may require verification of your identity before processing your request.
11. Automated Decision-Making and Profiling
We do not use automated decision-making or profiling that produces legal effects concerning you or significantly affects you.
12. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or damage. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated „Effective Date.“ We encourage you to review this policy periodically to stay informed about how we are protecting your information.
14. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: info@villa-peloponnese.com
By using our website, you consent to the terms of this Privacy Policy. This Privacy Policy was last updated on September 9th 2024.